KAIZEN Glossary

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QCD

The three super-ordinate goals of Quality, Cost, and Delivery at the heart of KAIZEN Strategy.

Quality

Although there are many definitions offered for this term, two are of key importance. The first has to do with customer satisfaction and can be stated, "Any product or service that continually delights the customer." The second definition refers to the internal processes of an organization that serve customers. Quality is "the continual elimination of waste in, and improvement of, every process." It is only when Quality is understood in this latter sense that companies can deliver higher quality, lower cost, and on-time delivery simultaneously.

Quality Control

A system of continuing interaction among all elements, including suppliers, responsible for achieving the continuously improving quality of products and services that satisfies customer demand.

Quality Control Circles

A small group that voluntarily performs process improvement activities within the workplace.

Quality First

One of the seven KAIZEN Concepts. The concept states that if either delivery or cost leads quality in efforts to improve, no improvement will take place in the long run.

Quality Function Deployment

A system whereby customer requirements, known as "true quality characteristics" are translated into designing characteristics, known as "counterpart characteristics", and then deployed into such sub-systems as components, parts and production processes to develop new products precisely designed to meet customer needs. QFD is one of the Seven KAIZEN Systems.

Новости

  • 17 февраля 2016 г. В http://en.wikipedia.org/wiki/Kaizen " lang="en" xml:lang="en">KAIZEN Institute прошел вебинар "Индустрия 4.0: четвертая промышленная революция и методики Кайдзен"
  • 1 декабря 2015 г. В Учебном центре Кайдзен Институт в Москве прошел открытый сертификационный семинар Кайдзен-Тренер
  • 2 октября 2015 г. В Москве прошел открытый сертификационный семинар Кайдзен-Практик
  • 25 сентября 2015 г. Визит немецкого эксперта http://en.wikipedia.org/wiki/Kaizen " lang="en" xml:lang="en">Kaizen Institute Карстена Отто на заводы Корпорации ВСМПО-АВИСМА

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